How to cancel or rearrange
Use the phone or WhatsApp links on this website and include your name, postcode, appointment date and the service booked.
The earlier you contact Fibre & Fur, the easier it is to rearrange the route and offer the appointment to another customer.
Deposits and online payments
No payment or deposit is taken directly by this website in the current public implementation.
Any deposit, cancellation fee or short-notice charge should be clearly agreed before a booking is treated as confirmed. Do not rely on a blanket non-refundable rule unless it has been clearly agreed for that booking.
Consumer cancellation rights
For consumer bookings made remotely, statutory cancellation rights may apply.
If you ask for cleaning to start during a cancellation period and work has already been supplied, reasonable charges may apply for the work completed.